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New AI-powered self-service sales portals could take ServiceNow deep into Salesforce territory.
Decisive, operational AI is making its way into business, but ensuring worthwhile investment requires knowing which workflows will benefit from AI agents.
The deal strengthens ServiceNow’s challenge to Salesforce, but success depends on smooth integration and maximizing Moveworks’ capabilities.
Employees are losing more than a month of work each year to digital workflow inefficiencies and are downloading hundreds of unauthorized apps to get their jobs done, study says.
The lessons learned from MDM adoption can serve as a predictor for the gifts and challenges of SaaS in todayu2019s workforce
The latest updates will help the CRM software provider leapfrog over its rivals in the agentic AI market, analysts say.
While blockchain still has a future, the excitement has nearly disappeared, and it will need to be paired with AI and other technologies to reach its potential.
The AI-enhanced tool provides self-service vendor evaluations backed by analyst input.
The test automation startup’s ERP Lifecycle Optimization Platform aims to revolutionize how enterprises configure, test, and support ERP operations via AI agents.
Complexity and security are primary concerns but enterprises first have to ensure they have a modern stack.
A Grant Thornton audit reveals systemic governance, expertise, and vendor management failures led to catastrophic ERP rollout.
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