Artificial Intelligence

3 steps to create a digital banking relationship center

The digital banking relationship center is at the heart of todayu2019s digital bank, and CIOs can help improve the digital banking customer experience by taking three steps

The hidden risk of blind trust in AI’s ‘black box’

Companies intent on weaving AI more tightly into the fabric of their businesses are seeking to better explain how algorithms make their decisions, especially where risk and regulations are involved.

Can ‘things’ be social?

What will be the impact of IoT and AI to the customer experience, today and tomorrow?

Automation technologies, robotics and artificial intelligence in the workforce

Automation has already started to reshape every company's workforce, including yours.

The ‘A’ in AI needs to be for accountability

For enterprises, generative AI holds massive potential, making CIOs the linchpin of customer experience. Powering GenAI’s potential requires purpose-built approaches to mitigate the inherent risks of its adoption.

The ‘A’ in AI needs to be for accountability

AI as a way to overcome cognitive bias in physicians

Clinical judgement by physicians is often clouded by certain cognitive biases. AI holds the promise of being able to overcome these biases and deliver medical recommendations that are consistent and more accurate than is seen currently.

How computational linguistics went from Cold War communications to transforming enterprise work

How has computational linguistics evolved and transformed for enterprises today?

Will AI really replace all our jobs?

The robots are indeed coming. But should we really be scared?

The growing impact of artificial intelligence on workplace collaboration

Digital workplace technologies and strategies are making enterprises more conversational and smarter.

Why AI is crucial to cyber security

Threat detection is certainly a main focus of today's AI and machine learning technology push. Not only can it monitor human behavior, it can detect things that aren't quite right and sound an alert.