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The end of the road approaches for Dynamics GP as Microsoft pushes users towards its cloud offerings and the lure of AI. Analysts agree it’s time to make the switch.
The cloud services provider’s announcements this year focused on providing developers and enterprises with new ways to take advantage of generative AI in their operations.
Certinia is also building an autonomous agent for customer success on Salesforce’s new AgentForce platform.
The key updates include support for unstructured data in audio and video format, 50 new connectors, and a low latency pipeline to help AI agents respond faster.
Customers are more demanding u2013 and less forgiving u2013 than ever before. Keeping them happy calls for the right mix of contact center capabilities.
Some IT leaders see a new productivity paradox, where employee output doesn’t match the pace of tech advances, thanks to app overload, burnout, and hazy returns on AI copilots.
The component manufacturing company has modernized warehouse processes with a network of robots, RFID technology, and automated ‘Goods to Person’ workflows that are increasing productivity manyfold.
The CRM giant’s new low-code suite enables enterprises to build AI agents that can reason for themselves when completing sales, service, marketing, and commerce tasks.
Some of the new CDP features include an account profile explorer, buying group and opportunity scoring, industry onboarding accelerators, and native Oracle Analytics cloud integration.
Oracle Fusion Cloud Sustainability would integrate data from Fusion Cloud ERP and Oracle SCM to enable analysis and reporting within Oracle Fusion Cloud EPM and Oracle Fusion Data Intelligence.
The SCM suite has also been updated with an RFID-powered inventory management application to aid healthcare firms.
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