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Discover how the CIO of the Immigrant Services Society of British Columbia transformed newcomer services through technology innovation. From strategic planning to stakeholder alignment to vendor partnerships, how do you ensure success in an environm
Two new AI agents, Einstein Sales Development Rep (SDR) Agent and Einstein Sales Coach Agent, push beyond the copilot to augment sales operations, autonomously executing key tasks.
Miguel Llorca Gómez, CIO at olive oil, spirit, and wine closure manufacturer Grupo Torrent, outlines the company's digital transformation roadmap to stimulate growth and business value.
Customers of Oracle subsidiary NetSuite’s ERP offering may be unaware that their custom record types grant unauthenticated access to sensitive data readily consumable via NetSuite’s APIs.
Advanced technology already answers more customer queries in less time u2014 but thatu2019s just the beginning of where AI will revolutionize customer service. rnrn
Many companies find it difficult to incorporate AI into their business processes. To change this, SAP wants to work more closely with the appliedAI initiative.
Both the vulnerabilities score above 9 on CVSS and can allow access to sensitive data if not patched immediately.
AI hasn’t changed a CIO fundamental: IT’s job is to deliver business capabilities. Right now, stopping the slow slide into customer alienation should be a top priority.
The startup is already an existing Salesforce ecosystem partner, integrated with Commerce Cloud and Service Cloud.
While many CIOs are tempted by 5G networking for IoT applications, some due diligence is strongly advised before jumping on the bandwagon.
Salesforce has released a set of low-code tools for creating, customizing, and embed AI models in your company’s Salesforce workflows. Here’s a first look at what can be achieved using it.
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