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IT Operations

IT Operations | News, how-tos, features, reviews, and videos

feature

The importance of the CIO-CCO connection in IT projects

Among relationships established within the board of directors, those in charge of the technological and communication aspects are especially called upon to find the full potential of new digital tools.

15 Jan 2025 6 mins
CIO IT Skills and Training Project Management
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ITIL certification guide: Costs, requirements, levels, and paths

ITIL 4 is IT's go-to framework for delivering IT services. From ITIL Foundation to ITIL Master, here's everything you need to know about the latest ITIL certifications.

14 Jan 2025 10 mins
CIO Certifications IT Governance
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10 AI strategy questions every CIO must answer

Effective AI implementation requires an enterprise-wide, business-centric approach with proper metrics, governance, and guardrails. Here’s how to ensure you’ve covered the key elements for success.

14 Jan 2025 13 mins
Business IT Alignment Change Management IT Strategy
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10 top priorities for CIOs in 2025

A new year brings new opportunities and fresh challenges. To better position your business to thrive in 2025, here’s what CIOs should prioritize over the next 12 months.

13 Jan 2025 9 mins
Business IT Alignment Change Management Digital Transformation
brandpost Sponsored byAVEVA

Leading the digital charge: Inspiring innovation and fostering a culture of excellence

By unifying business operations into a single interface, oil and gas companies can improve their efficiency, agility, and reliability, says Rashesh Mody, Senior Vice President, Monitoring and Control Business Unit, at AVEVA.

7 Feb 2022 4 mins
IT Operations
opinion

Leading the digital charge: Inspiring innovation and fostering a culture of excellence

Digital transformation promises big rewards, but without bold leadership, collaboration and risk-taking, it could quickly derail. Are you ready to lead the way?

8 Jan 2025 10 mins
Change Management Digital Transformation IT Leadership
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6 ways you’re failing at change management

Technical transformations are all too often derailed by poor change management strategies. Here’s how organizations unknowingly set themselves up to not succeed.

31 Dec 2024 7 mins
Change Management Digital Transformation IT Strategy
opinion

Change management: Achieve your goals with the right change model

To be successful, change management is a must. Learn more about the methods and models of change management that can significantly increase the success of your transformation projects.

30 Dec 2024 13 mins
Change Management IT Leadership IT Strategy
opinion

6 ways to turn your IT help desk into a strategic asset

The help desk is often seen as IT’s purgatory — for the issues it addresses and the staff working there. But strategic intelligence and opportunity lurks in this IT ‘dungeon.’

25 Dec 2024 6 mins
IT Leadership IT Strategy Tech Support
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IT leaders’ top 9 takeaways from 2024

CIOs share insights on the lessons they’ve learned this year about navigating change — and helping others do the same — while getting real about AI and leading IT initiatives exclusively with business value in mind.

23 Dec 2024 11 mins
Business IT Alignment Change Management Generative AI
news

European authorities say AI can use personal data without consent for training

The European Data Protection Board advised national regulators to allow personal data to be used for AI training, as long as the final product doesn’t reveal personal information.

19 Dec 2024 1 min
Artificial Intelligence Compliance Data Governance