News

Atos staves off bankruptcy, casts wider net for refinancing

IT services company Atos has won a few months’ reprieve from its bankers, but still needs a long-term solution to its debt problems if it is to continue serving customers.

By Peter Sayer

Apr 9, 2024 5 mins

Managed IT Services Technology Industry

US proposes draft data privacy legislation

The draft legislation represents a concerted effort to establish a unified national standard for data privacy, addressing the fragmented regulatory framework created by a patchwork of state laws.

By Sandeep Budki

Apr 8, 2024 4 mins

Laws and Regulations Privacy

EU and US agree to chart common course on AI regulation

The two blocs agreed to collaborate on interoperable and international standards for safer AI.

By John Leyden

Apr 5, 2024 6 mins

Generative AI Government IT Governance

Cisco-led consortium to spread AI expertise in the workforce

Group of major tech companies will first release a report on AI skilling in the workforce in advance of recommendations for reskilling strategies.

By Jon Gold

Apr 4, 2024 4 mins

Artificial Intelligence IT Skills and Training Technology Industry

Amazon downsizes AWS in a fresh cost-cutting round

Hundreds of employees across AWS’ sales, marketing, and brick-and-mortar technology development teams will be affected.

By Sandeep Budki

Apr 4, 2024 3 mins

Amazon Web Services Technology Industry

Amazon drops ‘just walk out’ technology at its US retail locations

Fully automated retail technology is going away in US-based Amazon Fresh stores, the company confirmed.

By Jon Gold

Apr 3, 2024 3 mins

Amazon.com Retail Industry

US and UK sign agreement to test the safety of AI models

The agreement will see the UK’s new AI Safety Institute and its US counterpart collaborate to formulate a framework to test the safety of large language models.

By Anirban Ghoshal

Apr 2, 2024 3 mins

Artificial Intelligence Laws and Regulations

Nvidia points to the future of AI hardware

CIOs with major AI ambitions will see value in the GPU maker’s new offerings: The new Blackwell hardware architecture and a software package to optimize inference for several popular AI models.

By Grant Gross

Apr 1, 2024 5 mins

CIO Computer Components Generative AI

White House requires agencies to create AI safeguards, appoint CAIOs

A new OMB policy focuses on maintaining public safety and protecting human rights as the federal government begins to embrace AI.

By Grant Gross

Mar 28, 2024 5 mins

Generative AI Government IT IT Governance

NetSuite adds more Text Enhance gen AI capabilities

Other updates to the company’s SaaS ERP suite include the addition of new connectors for its analytics warehouse and point of sale (POS) offerings.

By Anirban Ghoshal

Mar 28, 2024 3 mins

Generative AI NetSuite

Swiss Federal Railways CIO relies more on AI than concrete

Jochen Decker is fully committed to AI for complex optimization projects to yield measurable cost benefits.

By Christoph Lixenfeld

Mar 28, 2024 4 mins

CIO Data Quality Transportation and Logistics Industry

Women in tech increasingly dissatisfied, job search rates surge

More women in tech than men are currently looking for new jobs, a new study has found.

By Sascha Brodsky

Mar 26, 2024 3 mins

Careers Diversity and Inclusion Salaries

Cisco: Workers like the hybrid model, but crave better offices

New survey points at poorly equipped workspaces as drivers of dissatisfaction with in-office work.

By Jon Gold

Mar 26, 2024 3 mins

Enterprise Hybrid and Remote Work IT Management

Dell cuts jobs amid growing economic uncertainties

In its latest filing, the company said it continued to execute cost management measures, “including limiting external hiring, employee reorganizations, and other actions.”

By Prasanth Aby Thomas

Mar 26, 2024 3 mins

Dell IT Management Technology Industry

Salesforce adds Contact Center updates to Service Cloud

The new updates include features such as conversation mining and generative AI-driven survey summarization.

By Anirban Ghoshal

Mar 26, 2024 3 mins

Salesforce.com

Stability AI CEO steps down ‘to fix concentration of power in AI’

AI governance is a hard problem, and Emad Mostaque wants to spread the workload.

By Jon Gold

Mar 25, 2024 4 mins

Generative AI IT Governance Technology Industry

Deutsche Telekom calls on SAP for IT infrastructure move to Rise

Deutsche Telekom will move its SAP infrastructure to Rise with the help of its own IT services subsidiary, T-Systems.

By Peter Sayer

Mar 22, 2024 4 mins

ERP Systems SAP Telecommunications Industry

SAP user group: S/4HANA usage is growing, but still in the minority

Customers want more information about cloud and AI strategy from the German ERP giant.

By Jon Gold

Mar 21, 2024 3 mins

Enterprise Applications SAP

CDOs, data science heads to fill Chief AI Officer positions in India

The proliferation of large language models and the demand for generative AI-based applications is giving rise to a new position across enterprises — the Chief AI officer.

By Anirban Ghoshal

Mar 21, 2024 5 mins

Artificial Intelligence C-Suite IT Leadership

French regulator fines Google $271M over generative AI copyright issue

Google trained its Bard AI on copyright news articles without giving publishers sufficient information about remuneration or an opportunity to opt out, France’s competition authority found.

By Jon Gold

Mar 20, 2024 3 mins

Generative AI Laws and Regulations

Payment-processing outages at UK retailers raise reliability issues for cashless transactions

Payment disruptions at supermarkets and fast-food outlets in the UK over the past week will force CIOs to consider whether improved reliability is something they can’t afford not to pay for.

By Elizabeth Montalbano

Mar 20, 2024 5 mins

Payment Systems Retail Industry

Generative AI takes center stage in latest ServiceNow release

ServiceNow’s Washington DC platform release looks to take on management responsibilities for generative AI.

By Jon Gold

Mar 20, 2024 3 mins

Generative AI ITSM ServiceNow

Airbus abandons possible acquisition of Atos data division

Atos is running out of runway as one suitor after another turns its back on the troubled IT services company.

By Peter Sayer

Mar 19, 2024 3 mins

Managed IT Services Mergers and Acquisitions Technology Industry

SAP and Nvidia expand partnership to aid customers with gen AI

SAP is embedding Nvidia’s generative AI foundry service into SAP Datasphere, SAP BTP, RISE with SAP, and SAP’s enterprise applications portfolio to equip customers with greater and more simplified access to the technology.

By Thor Olavsrud

Mar 18, 2024 4 mins

Data Architecture Data Science Digital Transformation

Nvidia AI Enterprise adds generative AI microservices

A broad new array of generative AI-focused tools for developers is available in Nvidia AI Enterprise 5.0.

By Jon Gold

Mar 18, 2024 3 mins

Cloud-Native Generative AI Kubernetes and Containers

Exposure to new workplace technologies linked to lower quality of life

However, established technologies such as laptops, tablets, and instant messaging were associated with improved well-being.

By Sascha Brodsky

Mar 18, 2024 5 mins

Artificial Intelligence Human Resources Robotics

Indian government asks genAI developers to self-regulate

India is changing its approach to regulating generative AI, after initially requiring developers to submit at-risk models for government approval.

By Sandeep Budki

Mar 18, 2024 4 mins

Generative AI Government Laws and Regulations

Pentagon’s first chief AI officer leaves after two years

Craig Martel will be replaced by Radha Plumb, who previously worked at Google and Facebook.

By Grant Gross

Mar 15, 2024 4 mins

Artificial Intelligence Government IT

UK public sector urged to ‘maximize the opportunities’ of gen AI

Centralized planning and expertise sharing will be key to getting the most out of AI in government, as in the enterprise, says a new study.

By Jon Gold

Mar 14, 2024 5 mins

Artificial Intelligence Generative AI Government IT

European Parliament approves EU AI Act: What impact on the enterprise?

The legislation’s goal is to promote trustworthy AI — oh, and innovation.

By Jennifer Baker

Mar 13, 2024 5 mins

Artificial Intelligence Generative AI

Oracle touts AI as major driver of Q3 gains

Buoyed by cloud sales, the software giant’s numbers are good, but some dispute the AI-driven nature of the company’s gains.

By Jon Gold

Mar 12, 2024 3 mins

Enterprise Applications Oracle Technology Industry

Creatio adds Copilot, Copilot Designer to its automation platform

Copilot Designer will enable enterprise users to build new AI-based scenarios for their business needs with their preferred large language model.

By Anirban Ghoshal

Mar 12, 2024 3 mins

CRM Systems Enterprise Applications

UNESCO finds ‘pervasive’ gender bias in generative AI tools

Because AI outputs are no better than the human-generated data it’s trained on, the UN agency concludes judicial and social interventions will be necessary to address gen AI risks.

By Jon Gold

Mar 7, 2024 3 mins

Generative AI

Salesforce bids to become copilot building platform of choice

Vendors are racing to offer the preeminent platform for building generative AI copilots. With its latest release, Einstein 1 Studio, Salesforce makes its case.

By Thor Olavsrud

Mar 7, 2024 6 mins

Generative AI No Code and Low Code Technology Industry

SAP enhances Datasphere and SAC for AI-driven transformation

SAP adds new generative AI and data governance features to SAP Datasphere and SAP Analytics Cloud, enabling customers to incorporate non-SAP and unstructured data when creating AI-based planning models and scenarios.

By Thor Olavsrud

Mar 6, 2024 6 mins

Business Intelligence CTO Data Architecture

Salesforce rebrands its low-code platform to Einstein 1 Studio

The platform comes with a new feature, Prompt Builder, that allows developers to create reusable LLM prompts without the need for writing code.

By Anirban Ghoshal

Mar 6, 2024 4 mins

No Code and Low Code Salesforce.com

India’s advisory on LLM usage causes consternation

The stringent requirements in the advisory are difficult to comply with and put the hyperscalers at risk of prosecution and intimidation, analysts say.

By Anirban Ghoshal

Mar 5, 2024 7 mins

Artificial Intelligence Generative AI Laws and Regulations

AWS to invest $5.3 to build data centers in Saudi Arabia to bolster tech in the region

The plan supports Saudi Arabia’s aim to become a Middle East tech hub ahead of the World Expo 2030 and includes training programs aimed at developing local cloud talent.

By Elizabeth Montalbano

Mar 5, 2024 4 mins

Amazon Web Services Cloud Computing Technology Industry

Atos deal to sell its legacy service business falls through

Atos ends talks with investment fund after failing to reach an agreement on the sale of its legacy managed infrastructure services business.

By Martin Bayer and Peter Sayer

Feb 28, 2024 4 mins

IT Consulting Services Managed Service Providers Technology Industry

DOJ hires first chief AI officer to examine internal and external uses

Princeton professor Jonathan Mayer has been appointed to bolster the US Department of Justice’s AI capacity-building efforts and to help address legal policies regarding its use.

By Grant Gross

Feb 26, 2024 4 mins

Artificial Intelligence Government Government IT

Kyndryl bets on partnerships, consulting arm to redeem itself

While Kyndryl’s overall revenue is on a decline, Kyndryl Consult is growing in double digits, acting as the only green shoot for the IBM spin-off.

By Anirban Ghoshal

Feb 23, 2024 6 mins

IT Consulting Services

Google integrates Gemini AI into enterprise tools

The company also announced the launch of two plans, Gemini Business, and Gemini Enterprise, to help businesses of all sizes leverage AI for growth.

By Gagandeep Kaur

Feb 22, 2024 3 mins

Generative AI Google

Nvidia’s strong earnings highlight AI’s rapid incursion across industries

Despite the potential for heightened growth from the swift expansion of AI, supply limitations and broader geopolitical issues troubling the semiconductor industry continue to cause some concerns for the company.

By Prasanth Aby Thomas

Feb 22, 2024 5 mins

Artificial Intelligence Technology Industry

SAP names Philipp Herzig as chief artificial intelligence officer

It’s a small promotion and a change of title for one man, and a sign of a larger change in strategic focus for many others at SAP.

By Martin Bayer

Feb 16, 2024 3 mins

Artificial Intelligence SAP Technology Industry

Microsoft invests €3.2 billion in AI and the cloud in Germany

Microsoft plans to support enterprises in Germany with investments in data center capacity and in AI training for more than 1.2 million people.

By Jürgen Hill

Feb 15, 2024 5 mins

Artificial Intelligence IT Skills and Training Microsoft

Oracle Cloud SCM gets new capabilities to help manage logistics

The new updates have been added to Oracle Transportation Management and Oracle Global Trade Management applications, which are a part of Oracle’s Cloud Supply Chain and Manufacturing (SCM) suite.

By Anirban Ghoshal

Feb 13, 2024 3 mins

Oracle Supply Chain Management Software Transportation and Logistics Industry

SAP has a new succession plan

SAP’s board wants to bring former Nokia chairman Pekka Ala-Pietilä on board to succeed founder Hasso Plattner as chairman.

By Martin Bayer

Feb 12, 2024 5 mins

Enterprise Applications SAP Technology Industry

Salesforce’s Einstein 1 platform to get new prompt-engineering features

The two new features, still in the research phase, are expected to help developers do prompt engineering faster, thereby speeding up the development of generative AI applications.

By Anirban Ghoshal

Feb 9, 2024 5 mins

Enterprise Applications Generative AI Salesforce.com

Microsoft in talks over cloud licensing complaint in the EU

In an effort to avoid another anti-trust probe, Microsoft is in talks with a trade body in the European Union, which has lodged a complaint against the way it licenses its software for use by rival cloud providers.

By Anirban Ghoshal

Feb 8, 2024 3 mins

Desktop Virtualization Laws and Regulations Legal

IT budget shock: Global IT services firms continue to struggle

The growth trajectory for the sector hinges on several pivotal factors that need more clarity, including the recovery of discretionary spending and the influx of revenue from new large-scale contracts.

By Prasanth Aby Thomas

Feb 8, 2024 6 mins

Managed IT Services Technology Industry