News

SAP aims for more digital and resilient supply chains

SAP is building a business network for the manufacturing industry to help service-provider supply chains withstand disruption.

By Martin Bayer

Apr 26, 2023 5 mins

Digital Transformation Events Manufacturing Industry

Google Cloud posts first-ever operating profit despite slowing growth

Alphabet’s cloud division has reported an operating income of $191 million for the quarter ended March, while revenue grew 28% year-on-year.

By Anirban Ghoshal

Apr 26, 2023 3 mins

Cloud Computing Google

Salesforce previews EinsteinGPT-powered Field Service Mobile app

In addition to generative AI capabilities for the new mobile app, Salesforce will add asset management and contractor management features to its Field Service offering.

By Anirban Ghoshal

Apr 25, 2023 3 mins

Enterprise Applications Generative AI

EU task force to review ChatGPT

AI tools like ChatGPT are putting pressure on rule makers in Strasbourg and Brussels. The regulations could be stricter than originally planned.

By Martin Bayer

Apr 24, 2023 4 mins

Artificial Intelligence Laws and Regulations Legal

Consulting, software boost IBM revenue as it turns to AI

As customers look to prioritize digital transformation projects, IBM said that it will double down on its focus on AI.

By Charlotte Trueman

Apr 20, 2023 4 mins

Enterprise Applications IT Consulting Services Technology Industry

Will Taiwan be the next supply chain bottleneck for IT?

The dependency of the world’s PC makers on a steady supply of chips from Taiwan is highlighted by tensions in the seas surrounding the island this month. CIOs should take note.

By Peter Sayer

Apr 19, 2023 6 mins

CIO ICT Partners Supply Chain

Oracle adds AI, automation capabilities to SCM, HCM Fusion apps

While the new capabilities in the Supply Chain Management suite of applications have been made generally available, Oracle Grow, a part of the company’s Human Capital Management suite will be available in the first half of the fiscal year 2023.

By Anirban Ghoshal

Apr 19, 2023 5 mins

ERP Systems Oracle Supply Chain Management Software

Buying advice for CIOs as low-code/no-code spending rises

IT leaders are buying into the promise of low-code, no-code, and intelligent app-dev tech at a rapid clip. The trick, however, is making good on those investments.

By Peter Sayer

Apr 14, 2023 7 mins

CIO Development Tools Engineer

Accenture to lay off 19,000 to cut costs amid economic uncertainty

Technology services giant Accenture will continue to hire but meanwhile is cutting staff to streamline operations in the face of economic headwinds.

By Anirban Ghoshal

Mar 23, 2023 2 mins

IT Consulting Services Technology Industry

ServiceNow continues workflow platform expansion with Utah release

The company also doubles down on its customer success automation efforts, but bucks the trend by omitting GPT.

By Peter Sayer

Mar 22, 2023 7 mins

Build Automation CIO Enterprise Architecture

Nvidia accelerates enterprise adoption of generative AI

Nvidia’s AI Foundations as-a-service offering aims to help enterprises build and run AI models that generate text, graphics, and even proteins.

By Peter Sayer

Mar 21, 2023 5 mins

Cloud Management Generative AI Infrastructure Management

Accenture acquires Flutura to boost industrial AI services

Bengaluru-based Flutura offers internet-of-things (IoT) and data science services to manufacturers and other asset-intensive enterprises.

By Anirban Ghoshal

Mar 21, 2023 2 mins

Artificial Intelligence Internet of Things IoT Platforms

Amazon to lay off 9,000 more workers, including some at AWS

The latest round of Amazon layoffs will impact AWS, Twitch, advertising and PXT, CEO Andy Jassy said.

By Jon Gold

Mar 20, 2023 3 mins

Cloud Computing Technology Industry

Oracle extends its MyLearn program to NetSuite

Like Oracle University, NetSuite’s MyLearn program will offer courses on its product fundamentals and implementation.

By Anirban Ghoshal

Mar 15, 2023 2 mins

ERP Systems Enterprise Applications

US Military undergoes shift in CIO ranks

IT chiefs from three major military branches announced plans to step away from their posts after spearheading efforts to overhaul military IT and develop a joint ‘warfighting cloud platform.’

By Paula Rooney

Mar 14, 2023 4 mins

CIO Government IT

Decoding the Qualtrics deal: Was the firm a good fit for SAP?

For Qualtrics customers, the company's takeover by CPP Investments and Silver Lake could usher in more innovative products, according to analysts.

By Anirban Ghoshal

Mar 14, 2023 6 mins

Enterprise Applications Mergers and Acquisitions Oracle

SAP-owned Qualtrics to be sold to Silver Lake, CPP Investments for $12.5 billion

SAP, which owns a majority stake in the customer experience management company, has agreed to sell its stake for $7.7 billion, but will continue to operate as a Qualtrics' technology and go-to-market strategic partner, servicing joint customers.

By Anirban Ghoshal

Mar 13, 2023 2 mins

Enterprise Applications SAP

OCI demand for AI workloads, Cerner boost Oracle’s third quarter revenue

Demand for data in AI models and AI workload processing to continue to bolster Oracle Cloud Infrastructure (OCI) and Fusion application revenue for the coming quarters.

By Anirban Ghoshal

Mar 10, 2023 4 mins

Artificial Intelligence Generative AI Oracle

SAP rounds out data warehouse cloud functionality, renamed Datasphere

With partners Collibra, Confluent, Databricks and DataRobot, SAP wants to help enterprises create a unified architecture for data, whether it’s stored inside SAP’s cloud or elsewhere.

By Peter Sayer

Mar 8, 2023 5 mins

Cloud Architecture Cloud Management Cloud Storage

Salesforce earmarks $250 million for AI startup investment

Salesforce announced will invest $250 million in AI startups, starting with four companies that will make up its initial round.

By Jon Gold

Mar 7, 2023 3 mins

Artificial Intelligence Enterprise Applications Generative AI

Salesforce not ready to unleash generative AI on its customers

At its Trailblazer DX ’23 developer conference, Salesforce revealed plans to add new generative AI functions to its CRM platform, but set no launch date.

By Peter Sayer

Mar 7, 2023 7 mins

Application Management CIO CRM Systems

Generative AI to be a key priority for senior IT leaders: Salesforce report

On the eve of announcing its own new AI offering, Salesforce has issued results from a survey that found that while some IT leaders have concerns about AI, a significant majority believe it can help them to better support their customers and improve

By Charlotte Trueman

Mar 6, 2023 4 mins

Artificial Intelligence Enterprise Applications Generative AI

Mulesoft, Tableau uptake fuels Salesforce growth spurt

After a challenging couple of months, Salesforce posted surprisingly strong quarterly results, helped by unexpected high corporate demand for Mulesoft and Tableau.

By Charlotte Trueman

Mar 2, 2023 4 mins

Analytics Artificial Intelligence Technology Industry

AWS makes its Lift program available in India

The program seeks to attract small and medium-size businesses by offering incentives to move their workloads to the cloud.

By Anirban Ghoshal

Mar 1, 2023 2 mins

Cloud Computing

The Rome Call for AI Ethics: Should CIOs heed it?

Microsoft and IBM recently renewed support for the Rome Call for AI Ethics, which outlines six short principles to guide the development and use of AI in the enterprise.

By Peter Sayer

Feb 28, 2023 5 mins

Artificial Intelligence

Germany plans new visa aimed at attracting more Indian tech workers

During a trip to India, German Chancellor Olaf Scholz said that Germany lacks the skilled workers needed to meet the country’s software development demands.

By Charlotte Trueman

Feb 27, 2023 3 mins

Government IT Jobs Technology Industry

Enterprises aren’t using data to make business decisions: Salesforce survey

A majority of business leaders in enterprises worldwide are unable to use data to make strategic business decisions, according to Salesforce’s Untapped Data Research survey.

By Anirban Ghoshal

Feb 24, 2023 3 mins

Analytics Data Management Generative AI

Google Cloud growth slows as Alphabet net income plunges

Though Google's cloud arm appears to be reining in expenses to cut losses, sales growth for the business slowed down in the fourth quarter as overall profit for parent company Alphabet declined 34%.

By Charlotte Trueman

Feb 3, 2023 4 mins

Cloud Computing Generative AI Technology Industry

AWS growth slows further by persistent macroeconomic uncertainty

Amazon’s cloud computing division, reported 20% growth in Q4, compared with 27.5% and 33% growth in Q3 and Q2 respectively.

By Anirban Ghoshal

Feb 3, 2023 3 mins

Amazon Web Services Cloud Computing

What’s Next for the Future of Work?

From emerging technologies to shaping a new corporate culture, CIO's latest summit will provide strategic advice for IT teams as well as personal career development.

By CIO US Events

Feb 2, 2023 4 mins

Human Resources Hybrid and Remote Work Robotic Process Automation

IBM reports rise in Q4 profit, but plans to cut 3,900 jobs

Despite posting revenue growth across all its business segments, IBM is set to lay off around 1.5% of its workforce.

By Charlotte Trueman

Jan 26, 2023 4 mins

IT Consulting Services Multicloud

SAP plans layoffs and selloff with cloud revenue up but profit down

SAP’s profitability fell sharply in 2022 despite overall revenue growth and booming cloud sales, prompting it to sell its remaining stake in Qualtrics and lay off 2,800 staff.

By Peter Sayer

Jan 26, 2023 5 mins

Artificial Intelligence Generative AI SAP

ServiceNow posts Q4 growth as enterprise automation remains strong

ServiceNow’s share price slid in after-hours trading despite major revenue growth being announced in the company’s fourth quarter results.

By Jon Gold

Jan 25, 2023 3 mins

ServiceNow Technology Industry

Microsoft’s latest OpenAI investment opens way to new enterprise services

Microsoft is investing billions more into OpenAI, the company behind ChatGPT, and plans to roll out new enterprise services based on the company’s generative AI products.

By Peter Sayer

Jan 23, 2023 8 mins

Generative AI Machine Learning Technology Industry

Lawsuit claims IBM falsely used mainframe sales to boost AI, cloud businesses

A securities fraud lawsuit filed against IBM accuses the tech giant of deceiving investors by shifting mainframe revenue to make its cloud and AI-based Watson products appear to be in high demand.

By Charlotte Trueman

Jan 18, 2023 5 mins

IBM Legal Technology Industry

Google Cloud for Retailers adds AI-based inventory, e-commerce tools

The new capabilities include a shelf-checking AI feature and updates to Google Cloud's Discovery AI and Recommendation AI services for retailers.

By Anirban Ghoshal

Jan 13, 2023 4 mins

Artificial Intelligence Retail Industry Supply Chain

NASA overspent $15 million on unused Oracle licenses as it failed to track usage

An audit report showed the space agency spent an additional $20 million over the same period in fines and overpayments to vendors such as IBM, SUSE, and SAP among others.

By Anirban Ghoshal

Jan 13, 2023 5 mins

Asset Management Software IBM Operating Systems

Nvidia offers retail loss prevention software to accelerate accelerator chip sales

As Nvidia’s customer tracking technology develops, scrutiny from retail CIOs is put into sharper focus.

By Peter Sayer

Jan 12, 2023 5 mins

Artificial Intelligence IT Strategy Retail Industry

Salesforce to cut 10% of its global workforce in restructuring plan

In a filing with the SEC, Salesforce, the latest company to announce a round of mass layoffs, said it expects to incur charges of up to $2.1 billion relating to severance pay and office closures.

By Charlotte Trueman

Jan 4, 2023 3 mins

CRM Systems Technology Industry

IBM reorganizes partner program to incentivize indirect sales

Clients should receive the same service from partners as they receive from IBM, the company says.

By Peter Sayer

Jan 4, 2023

Outsourcing Resellers Technology Industry

The biggest enterprise technology M&A deals of 2022

2022 saw multiple billion-dollar-plus acquisitions in hardware, software, and services, as well as plenty of smaller, strategic merger activity in areas vital to enterprise IT.

By Peter Sayer

Dec 30, 2022 22 mins

Industry Mergers and Acquisitions

Nutanix acquisition rumors highlight need for managing vendor risk

When a vendor you use gets bought by one you don’t, its new product roadmap may leave you stranded. Planning for such risks should be a key part of every CIO’s vendor management process.

By Peter Sayer

Dec 19, 2022 7 mins

Mergers and Acquisitions Risk Management Vendor Management

Oracle’s Chicago cloud region targets manufacturing, financial services

The new public cloud region will offer over 100 OCI services and applications, including Oracle Autonomous Database, MySQL Heatwave, OCI Data Science, Oracle Container Engine for Kubernetes, and Oracle Analytics.

By Anirban Ghoshal

Dec 16, 2022 2 mins

Finance and Accounting Systems Manufacturing Industry Technology Industry

Foote Partners: bonus disparities reveal tech skills most in demand in Q3

Enterprises are paying bigger premiums for a handful of specific IT skills and certifications, new data shows.

By Peter Sayer

Dec 16, 2022 4 mins

Certifications IT Skills and Training

SAP user groups see pick-up in migration to S/4HANA

Surveys by user organizations on both sides of the Atlantic show more SAP customers moving, or planning to move, to S/4HANA from ECC 6, although stumbling blocks remain.

By Peter Sayer

Dec 15, 2022 5 mins

SAP

Oracle to invest $2.4 billion quarterly in cloud infra as demand grows in triple digits

Cloud services as a category has been growing faster than license support business for the company, which expects cloud infrastructure margins to improve in the coming quarters.

By Anirban Ghoshal

Dec 13, 2022

Cloud Computing IaaS

Microsoft signs $2.8B cloud deal with London Stock Exchange Group

The 10-year partnership calls for the London Stock Exchange Group to move all its systems to Microsoft Azure Cloud and work with the tech giant to develop new data and analytics products.

By Charlotte Trueman

Dec 12, 2022

Cloud Computing Financial Services Industry Technology Industry