News

AWS makes a foray into supply chain management

At re:Invent 2022, the cloud services provider launched a new application that integrates machine learning to help enterprises get a unified view of their supply chain.

AWS adds machine learning capabilities to Amazon Connect

At re:Invent 2022, Amazon Web Services announced the general availability of forecasting, capacity planning, scheduling, and Contact Lens features for its Amazon Connect contact center service, while introducing two new features in preview.

Veeam’s new pitch to CIOs: Outcome-based backup and recovery offerings

Veeam is making a play for CIOs with a new offering that would allow enterprises to pay based on whether it is able to meet agreed-on backup and recovery time objectives.

SAP seeks to make builders of business technologists

SAP Build provides enterprises with a new low-code development resource built on the same infrastructure as its pro-code development tools.

Why CIOs should invest in digital through economic headwinds

According to analysts at Gartner, CIOs should use digital investment through the recession in order to deliver growth, and repeatable financial and environmental benefits.

Zendesk announces 300 job cuts to reduce costs

The layoffs are estimated to set Zendesk back by about $28 million, primarily due to costs incurred on severance payments and employee benefits.

Microsoft faces new antitrust complaint over cloud software licensing in Europe

Microsoft is accused of using new licensing rules for its productivity software to push European enterprise customers toward its Azure cloud infrastructure.

Salesforce announces hundreds of job cuts

Salesforce has joined ranks with technology peers Twitter and Meta as it starts laying off hundreds of employees this week.

Mapping a Cloud Strategy for 2023

Learn about controlling cloud costs, why you might want to try industry clouds, and incubating your own cloud products at CIO’s Future of Cloud Summit on November 8.

Cloud spending forecast to grow despite faltering global economy

Spending on infrastructure-as-a-service (IaaS) is expected to grow the most, with platform-as-a-service (PaaS) and software-as-a-service (SaaS) showing signs of slowdown, Gartner reports.

Macroeconomic jitters further slow AWS growth in Q3

Revenue for the third quarter of 2022 marks AWS’ slowest expansion in the last few quarters.

ServiceNow buoyant about growth despite economic headwinds

The company remains confident of posting strong revenue numbers for the rest of the year despite uncertain macroeconomic conditions.

Alphabet pins hopes on Google Cloud as ad revenue growth declines

Google Cloud is struggling to catch up with larger rivals Microsoft and AWS, despite reporting a 38% growth in third quarter

SAP cloud sales jump, fueling a rise in revenue

SAP cloud sales rose 38% to €3.28 billion in the third quarter, sparking an increase in overall revenue, though rising expenses dragged down profit.

Over 90% of companies overpay for project collaboration software: Report

SaaS purchasing platform Vertice reports that enterprises are overpaying between an average of 20%-30% for collaboration tools.

Oracle adds Fusion Cloud features targeted at healthcare firms

At its CloudWorld conference, the company announced healthcare-oriented features for its Fusion Enterprise Performance Management (EPM), Supply Chain and Manufacturing (SCM) and Human Capital Management (HCM) suites.

Oracle opens up ERP app platform, updates Fusion Cloud offerings

At CloudWorld, Oracle said it's opening up its applications platform for ERP customer developers, unveiled a new B2B service, and announced a slew of updates to its EPM, SCM and HCM offerings.

Salesforce seeks to unify automobile supply chain with Automotive Cloud

Built on Driver 360, Salesforce Automotive Cloud aims to offer auto makers, dealers, and finance groups a single view of customers and their vehicles, tracking interactions from factory to junkyard.

Oracle continues to lay off staff in the US

The 201 employees laid off from its Redwood Shores office in the latest round of cuts include data scientists, developers and marketing specialists, according to several news reports, and comes as hiring for IT slows.

Microsoft adds high-level governance to low-code tools

At its Ignite 2022 customer conference, Microsoft unleashed a host of innovations, including Managed Environments for Power Platform.

Google Cloud AI update adds translation, document services

The company has released a new AI-based translation service called Translation Hub and added two new features to its Document AI service.

Google to add new cloud regions across five countries

The company is adding the new regions in Austria, Greece, Norway, South Africa, and Sweden to meet growing demand and help companies meet data sovereignty requirements.

Indian Railway Ministry orders probe into Oracle bribery charges

The investigation was launched after the US markets regulator, the Securities and Exchange Commission (SEC) imposed a $23 million fine on Oracle under the Foreign Corrupt Practices Act.

NetSuite ERP bolsters automation for HR, supply chain, sales and banking

Appealing to companies that are navigating a global labor shortage and supply-chain problems, NetSuite at its SuiteWorld conference has announced a wide variety of tools across its ERP suite to automate and optimize business processes.

IT pros say tech budgets to stay strong, but mainly for big companies

Survey data from Spiceworks/Ziff Davis shows a generally strong outlook for IT spending in 2023, but large enterprises are set to be the main beneficiaries of new technology uptake.

‘Don’t be surprised if I am an AI,’ says Nvidia’s CEO

Jensen Huang was only joking — but the cloud-based simulation-as-a-service technologies he demonstrated at Nvidia’s GTC Fall conference mean CIOs should take him seriously.

Rewards programs fuel cloud ERP uptake, NetSuite says

NetSuite's recently launched referral rewards and association-buying programs, similar to Oracle’s Support Rewards program, appear to be attracting new users, the company says.

ServiceNow’s Tokyo release targets supply chain, HR automation

The latest revision of the Now workflow automation platform introduces features that focus on simplifying supply chain, automating asset management, and planning for sustainability.

Salesforce Genie aims to release customer data from the marketing bottle

Salesforce is touting a real-time upgrade to the customer data platform underlying many of its products, a move it says will allow enterprises to better personalize interactions with customers.

IT budgets remain solid, despite tech industry headwinds

While war and supply chain disruptions cause headaches for vendors, demand for IT products and services remains high.

The CIO’s Shortcut to Leading in the New Era of Work

Register now for CIO’s Future of Work North America Summit to hear from technology leaders from Aflac, Principal Financial Group, Ceridian, and others.

70% of legal departments don’t invest in digital transformation: Report

Lack of budget and resistance to change are top barriers to digital transformation in most legal departments across the US, according to new research.

SAP raises price of on-site support for existing customers

After almost 10 years without a price increase, SAP will push up support costs by as much as 3.3% from next year.

Top 10 strategic technology trends for 2023: Gartner

Gartner has revealed its top 10 strategic technology trends for 2023, which focus on three themes: optimize, scale and pioneer.

Ease of implementation, ROI dominate software buying decisions: report

The B2B software buying process is becoming increasingly complex due to challenges such as changes in buying teams and increasing use of software marketplaces.

A third of Oracle revenue now comes from cloud services

The company is betting on moving large enterprise customers from AWS and Azure to OCI in the coming quarters as cloud revenue crosses $3.6 billion in the first quarter of fiscal 2023.

Government tech procurement takes three times longer than average

The reasons behind delays include legal complexity and reaching agreement around budgeting, according to a Gartner report.

Accenture buys supply chain firm to expand Oracle business

Accenture's acquisition of supply chain management (SCM) firm Inspirage is the latest move in its effort to grow its Oracle-focused businesses.

Cropin’s agriculture industry cloud to provide apps, data frameworks

The agriculture industry cloud is a combination of separate applications that the Bengaluru-headquartered startup has released since inception.

Google employees at loggerheads with company over defense contract, again

The search giant has been facing criticism from internal quarters over its engagement with defense projects that some employees equate to supporting apartheid.

Geopolitical risks could present new opportunities for CIOs: Gartner

Gartner predicts that by 2026 about 70% of multinational enterprises will adjust the countries in which they operate by hedging to reduce their geopolitical exposure.

Global software spending to grow despite headwinds: Forrester

Fueled by uptake of cloud and enterprise applications, global software spending is expected to grow at more than two times the rate of spending in other segments of IT.

94% of enterprises are overspending in the cloud: report

Respondents to a HashiCorp-Forrester report said they were overspending in the cloud due to a combination of factors such as underused and overprovisioned resources, and lack of skills.

Cloud infrastructure sales rise as Microsoft closes in on AWS

Google Cloud, AWS and Azure collectively account for 63% of global cloud infrastructure expenditure, according to a new report from Canalys.

Global RPA software sales forecast to jump this year

North America will account for the largest revenue share at 48.5%, followed by Western Europe and Japan at 19% and 10%, respectively, according to Gartner.

Lack of IT alignment hampers migration to SAP S/4HANA, report says

Approximately 66% of respondents say that the biggest hurdle to complete SAP S/4HANA migration is aligning business, project, and IT teams.

Oracle Fusion Sales aims to automate repetitive sales tasks

The new version of Oracle Fusion Sales has added smart recommendations, helping it compete with rival CRM applications.

SAP Q2 results a mixed bag

Microsoft’s AI-powered contact center service takes on AWS, Google

The new cloud-based Digital Contact Center offering combines AI capabilities with features of Microsoft applications including Dynamics 365, Teams, Power Platform, and Nuance.

IT spending projected to grow despite economic headwinds

Gartner forecasts worldwide IT spending to grow 3% this year, as IT decision makers spend more on cloud services and the data center.