News

ServiceNow’s San Diego release focuses on personalization and automation

The latest revision of the Now workflow automation platform introduces a new Automation Engine and a customizable user interface, Next Experience.

Google’s Contact Center AI Platform aims to optimize customer service

Google is extending its Contact Center AI (CCAI) service to allow enterprises to integrate their contact center data with their CRM (customer relationship management) applications in order to optimize and enhance customer service.

Sandbox AQ is Alphabet’s new bet on the future of quantum cryptography

Googleu2019s parent has spun out a team working on novel encryption and navigation systems using quantum techniques.

Nvidia speeds AI, climate modeling

At its annual customer conference, Nvidia is showing off new ways to model and predict the behavior of clouds and more, in the cloud and elsewhere.

Thoma Bravo acquires SaaS company Anaplan for $10.7B

The deal represents the latest private equity buyout in the software sector, which saw tremendous growth throughout the COVID-19 pandemic.

Snowflake launches healthcare SaaS, data marketplace and consulting services

Snowflake has launched a cloud-based, data-sharing platform for the healthcare industry that brings together the companyu2019s core SaaS data warehousing, analytics and business intelligence offerings with a data marketplace and consulting services o

Microsoft’s partner program gets a cloud overhaul

Microsoft is rebranding its partner program for the cloud u2014 and updating its rules for membership. CIOs should be aware of the changes as suppliers and service providers push to meet the new criteria.

Return to office? Leaders, workers don’t see eye to eye, study says

CIOs could be called on to help make the office worth the commute, or the remote working experience more inclusive.

IFS, Bearing Point launch services joint venture Arcwide

Cloud ERP provider IFS and Dutch consulting firm Bearing Point are launching a new company, Arcwide, to capitalize on the growing demand for technology services.

Cloud, SaaS boost Oracle sales, but competition exacts costs

While Oracle reported revenue growth on the back of cloud services and SaaS sales, net profit plunged, dragged down by the heavy costs of keeping up with the competition.

The mainframe is dying: Long live the mainframe application!

Fujitsu will stop making mainframes in the next nine years u2014 but it, and mainframe rival IBM, are taking steps to give mainframe applications an afterlife in the cloud.

US IT jobs growth slowed in February

Thereu2019s still a need for more IT workers, but employers donu2019t want to pay for them, say analysts.

Sourcemap expands to meet demand for supply chain management

The software startup is tapping a VC cash infusion to expand into Europe and further develop its suite of supply chain management (SCM) applications.

ROI expected to boost enterprise spending on RPA

Pandemic-induced demand for automation will fuel the market for RPA (robotic process automation) software to $22 billion in 2025, according to Forrester, but growth will flatten as a broader mix of automation technology it calls "automation fabr

The top 3 roadblocks for tech implementation in financial firms

A survey covering 750 financial services companies globally has identified three main roadblocks stopping them from achieving digital transformation, according to financial technology firm Broadridge.

Private 5G networks offer CIOs intriguing options

Network operators are making progress with stand-alone 5G rollouts, but CIOs hungry for 5Gu2019s promised low latency for IoT communications might want to consider a private 5G network.

8 keys to a successful BI strategy

BI success requires more than just a strong technology platform. It takes laser focus on processes and personnel u2014 and a business-first approach to gaining insights from data.

Oracle Fusion Cloud updates logistics apps for enterprise supply chain

Oracle has added new features to its Supply Chain & Manufacturing (SCM) cloud suite to handle global supply chain issues and increase efficiency of operations.

What is ServiceNow Impact? An app to keep digital transformations on track

ServiceNow is offering to help CIOs get more value from their investment u2014 if theyu2019ll pay just a little more.

Hear from AstraZeneca, Prudential Financial, Target and more at CIO’s Future of Work Summit

IBM to offer cloud hosting for S/4HANA

SAP has named IBM its first u201cpremium supplieru201d for Rise with SAP, allowing it to host S/4HANA in the IBM Cloud as part of an all-in-one offering with IBMu2019s consulting services.

SAP sees RISE in its fourth-quarter revenue

Higher renewals and a marked shift to cloud-based revenue as a result of its RISE program are making the company more optimistic about its ambition of reaching annual cloud revenue of u20ac22 billion by 2025.

NetSuite brings real-time forecasting to cash management

One new ERP dashboard offers real-time cash forecasting without use of third-party integrations, and another adds a layer of data analytics to projects.

IBM sheds some Watson Health assets, refocuses on AI and cloud

In selling the data-based part of its Watson Health business to an investment firm, IBM signals that it wants to concentrate on core AI technology.

IT leaders should measure and balance fairness in AI models, Forrester says

Eliminating bias in artificial intelligence is increasingly an issue as more enterprises use it in their services.

When Preparing for Zero Trust—Collaboration is Essential

For Zero Trust to be implemented smoothly, it must be coordinated among many groups within the enterprise. Letu2019s take a closer look at those efforts.

Top IT takeaways from Microsoft’s $68.7B acquisition of Activision Blizzard

Microsoft says it will trade its workplace culture for Activision Blizzardu2019s metaverse building blocks u2014 potentially bringing a new meaning to the title of software architect. Hereu2019s what else CIOs should know.

Oracle scores another legal victory against Rimini Street

The third-party support provider has been caught using files provided by Oracle to one customer to help others, in breach of a 2018 injunction.

Kyndryl partners with Google to support customers in cloud

The month-old IBM spinoff already has new deals with Microsoft, SAP, and VMware — but not yet with AWS.

Top AWS re:Invent takeaways for CIOs

CEO Adam Selipsky outlined a wide range of new tools and functionality in his first turn at the helm of Amazon Web Services. Hereu2019s what IT leaders should know.

SAP doubles down on citizen developer strategy

The ongoing developer shortage is making support for no-code and low-code customization essential for enterprise software vendors.

Informatica Cloud Data Marketplace lets business users share AI data sets

The marketplace is part of the company's Intelligent Data Management Cloud (IDMC) platform and is designed to allow enterprise users to share data sets, analytics, and AI models.

Kyndryl makes Microsoft its first partner

The ex-IBM managed infrastructure services division is cementing its relationships with cloud providers

Tableau’s new Slack capabilities democratize data

Tableau is counting on Slack to make its data visualization tools more accessible and is adding new data prep and governance tools to make enterprise data more trustworthy.

Epicor updates Kinetic ERP for manufacturers with global operations

Epicor's Kinetic ERP update includes enterprise cloud, product-quote, and e-commerce capabilities for large manufacturers, while its Prophet 21 ERP software for distributors gets similar enhancements.

Kyndryl eyes new markets in spin-off from IBM

The CTO of Kyndryl wants to give customers more insight into the tools the managed services company can deploy to help them than they had when the business was part of IBM.

NetSuite updates ERP suite with new automation, analytics capabilities

Oracle's NetSuite unit has released a set of new features to reduce manual processes and provide accurate and timely data to help enterprises in the decision-making process.

Zoho One update targets productivity, collaboration for hybrid workforces

The Zoho One ERP and analytics suite now spans more than 50 apps, adding new data and communications tools and services for businesses with remote, mobile and geographically dispersed workforces.

AI, cloud, hybrid work headline Gartner’s top tech trends for 2022

The C-suiteu2019s recognition of IT as an engine for business transformation rages on, with CIOs taking center stage in improving digital experiences and advancing digital solutions.

Greenhouse gas emissions: The next big issue for CIOs

Google, Salesforce, SAP, and others are making it easier for CIOs to manage greenhouse gas emissions, not just in the server room but across the whole enterprise.

Oracle set to open 14 new cloud regions over the next year

Oracle will add 14 new cloud regions over the next year to expand its global data center footprint, taking the total number of available cloud regions to 44.

UiPath partners with CrowdStrike to secure SaaS workflow automation

Robotic process automation vendor UiPath is beefing up its RPA platform — and is partnering with security firm CrowdStrike to keep tabs on its robot workers.

ServiceNow, Celonis team up to power process automation

Early next year, a joint offering will mine processes to identify opportunities for optimization and provide the platform on which those processes can be automated.

Exclusive survey: CIOs outline tech priorities for 2021-22

With 2020 spending largely dictated by pandemic response, CIOs are now investing with one eye on the future — and one eye on securing the present.

How UAE’s new data law will change the way enterprises use personal data

The UAE's planned data law will address privacy concerns, placing limits on entities seeking to profit from personal data, and is expected to have far-reaching consequences for enterprises.

Oracle bakes more automation, analytics into Fusion Cloud ERP, EPM suite

Oracle enhancements to its Fusion Cloud ERP and EPM suite are designed to use machine learning to automate transaction logging and monitoring, optimizing key business processes while gaining more insights from data.

Microsoft’s Office 365 price increases: How to reduce the hit

Microsoft will increase the price of Office 365 by up to 25% in March 2022, but there are things CIOs can do now to limit the damage.

Salesforce tightens Slack integration at Dreamforce

Salesforce seeks to make Slack the interface for Salesforce users to collaborate around training, sales fulfillment, coding, and more. But CIOs should beware integrated pricing plans.

ServiceNow ‘Rome’ emphasizes employee experience

CIOs weigh in on ServiceNowu2019s latest Now platform update, which aims to make enterprise processes easier for employees to navigate, whether in the office, hybrid, or remote.

Hands-on IT skills pay off more than certs, study says

Learning the right leading-edge skills is paying off in a job market that is becoming oversaturated with certificate holders, driving down credentialed premiums.