News

AWS and Qualtrics offer new ways to gauge customer sentiment

Amazon Web Services has created a new API to help companies ascertain how their customers feel, while Qualtrics bought a competitor to do it.

Zoho enters self-service BI market with focus on usability, data prep

Zohou2019s new AI-powered, self-service BI platform combines an enhanced version of its Zoho Analytics offering with its new Zoho DataPrep application.

Oracle to customers: Spend more on cloud, save on support

With Oracle Support Rewards, the company hopes to tempt existing on-premises customers to move workloads to Oracle Cloud Infrastructure.

SAP finally joins the process mining fray

SAP has unveiled Process Insights, a new tool that leverages SAPu2019s wealth of enterprise data and recent acquisitions to help customers improve key business processes.

SAP brings new tools and modularity to Rise

SAP has added HR and vertical industry support to its hosted S/4HANA offering, while furthering its forays into process intelligence and AI for expense auditing.

Dutch tech leaders see board-level roadblocks to digital transformation

Even as COVID-19 pushed the need for digital transformation forward, executive leadership hesitated to support IT projects, according to a new report from Amrop. Dutch executives weigh in.

SAP steps back from S/4HANA-on-Azure preference

Microsoftu2019s Azure will no longer be SAPu2019s preferred cloud platform u2014 although SAP executives say the companiesu2019 Embrace partnership remains strong.

Zoho launches Qntrl to automate business processes

A new entrant to the business process management market, Zoho already holds much of the data mid-market enterprises may want to automate.

With Viva, Microsoft aims to augment the employee experience

Microsoft wants employees to spend more time in its enterprise applications. Whether users will want to do so remains to be seen.

ServiceNow bets on citizen developers in latest enterprise push

ServiceNow offers enterprises a platform on which to formalize the informal workplace processes eroded by the move to working from home.

IFS launches cloud-native, containerized ERP

The ERP vendoru2019s IFS Cloud gives CIOs hosting flexibility, freedom from infrastructure management, and vertical options tailored to their industries.

What CIOs can expect from IBM’s managed infrastructure spinoff

Later this year, IBM will spin out its managed infrastructure services operations, pitching for new business in fields such as cloud reversibility and data management.

10 key Microsoft Ignite takeaways for CIOs

Itu2019s barely five months since the last Ignite conference, but Microsoft still had a lot to share about innovations in AI, IoT, and communication.

AWS customers and partners confident in CEO transition — for now

Amazon.com CEO Jeff Bezos tabbed longtime AWS CEO Andy Jassy to fill his shoes this summer. Hereu2019s what tech leaders and partners have to say about the move.

‘Rise with SAP’: SAP bets on migrating your ERP to its cloud

Christian Klein says SAPu2019s new business transformation as a service offering will reduce TCO. Users groups are skeptical given sketchy details.

SAP rolls out RPA, low-code tools to help cut dev debt

At its annual developer conference, SAP rolled out not one but three new automation technologies, hoping to recruit citizen developers to its platform.

With Hyperforce, Salesforce embraces the public cloud

Salesforce is letting CIOs choose where they run its software, easing compliance with data protection and data sovereignty laws.

With IT salaries dropping, some hard-earned skills still pay

Employers are still willing to pay highly skilled IT staff a premium u2014 but certification is making much less of a difference than it used to, a study shows.

Salesforce to add Einstein Analytics AI to Tableau platform

Salesforce's Einstein Analytics offering will be rebranded as Tableau CRM and Einstein's AI and machine learning capabilities will be integrated with the Tableau platform in a push to democratize data science.

Oracle fine-tunes Fusion Cloud for new world of work

The Fusion Cloud ERP suite gains new supply-chain and workplace management features to meet post-pandemic needs.

Microsoft Ignite showcases first Project Cortex AI tool for SharePoint

Civil engineering firm Mott McDonald has been testing SharePoint Syntex, the first product to come out of Microsoftu2019s Project Cortex proving ground for AI-based content management tools.

ServiceNow makes platform ambitions clear with new workflow tools

ServiceNow is doubling down on its move to become a digital workflow platform with its Paris code release, adding applications for industry verticals to push beyond its ITSM roots.

SurveyMonkey STEPs up battle for experience measurement market

Just as SAP prepares to sell a stake in Qualtrics, rival SurveyMonkey is doubling down on its enterprise partnerships, offering CIOs an opportunity to optimize spend and results in this emerging area.

Wipro to run its business on SAP in Google’s cloud

The Indian IT services giant is accelerating its move to S/4HANA as it prepares to migrate workloads to the cloud

SAP offers new marketplace for filling staff vacancies

Contingent labor has been hard to find during the COVID-19 pandemic. SAP Fieldglass External Talent Marketplace aims to offer access to a larger temp staffing pool.

SAP CEO outlines new directions at Sapphire Now

Christian Klein, sole CEO since April, emphasized sustainability and an ambition to provide more industry-specific solutions at its flagship virtual event.

What Trump’s H-1B visa order means for IT

H-1B visa applicants represent u2018a significant threat to employment opportunitiesu2019 for millions of unemployed, says Trump; IT firms say the move will damage the economy.

With Process Fabric, Pega seeks to weave together enterprise apps

Pegasystems is aiming its 'platform for platforms' at enterprises struggling to automate business processes that sprawl across multiple systems.

Sharp IT budget cuts expected in wake of COVID-19

Gartner and IDC see global IT spending dropping precipitously this year, with cloud services an exception as enterprises accelerate transformational strategies.

IBM adds AI-fueled forecasting to Planning Analytics platform

The addition to the Planning Analytics portfolio gives SMBs and business units in the enterprise an on-ramp to integrated, AI-powered planning and forecasting without relying on IT support.

Oracle takes aim at workforce analytics with new HCM offering

Oracle Analytics for Cloud HCM offers self-service analytics capabilities to HR executives, analysts, and line-of-business leaders.

IBM retrains Watson AI for IT operations

IBM is relying on technology from its Red Hat acquisition to deploy a new AIOps tool and help it deliver new edge-of-cloud computing services to support 5G networks

SAP drops co-CEO, lowers revenue forecast in face of COVID-19 pandemic

In what could be a bellwether for the tech industry, SAP dials down forecasts while offering delays or financing on payments for budget-constrained CIOs.

Tableau joins effort to fight pandemic with data

Tableau's COVID-19 Data Hub is an example of how data and analytics companies are mobilizing data resources to help combat the novel coronavirus.

A good time to be in IT? Early signs mixed on IT jobs

With COVID-19 accelerating a possible recession, IT employment rose — and fell — in March, but BLS figures prior to the shutdown may not give the whole picture of what's to come.

ServiceNow: Not just for managing IT services anymore

ServiceNow is making a play to push beyond ITSM, thanks to new AI tools in the Orlando release of its Now platform and other recent AI-related moves.

IBM puts Power Systems in SAP’s cloud

SAP and IBM offer a new (certified) home for big databases in SAP HANA Enterprise Cloud.

New H-1B application process begins March 1

Employers that rely on foreign national talent face new electronic filing system and modified registration timeline for FY 2021 filing period.

Oracle unleashes cloud-based data science platform

The database giant is leveraging assets from its acquisition of DataScience.com to deliver a new enterprise-grade, cloud-based data science platform focused on collaboration.

SAP promises to support S/4HANA through 2040

The ERP vendor seeks to entice upgrades to its latest platform as it also announces there will be no support for Business Suite 7 beyond 2030.

Not dead yet: Windows Server 2008 users have options

With support for Windows Server 2008 ending, thereu2019s still time to examine alternatives to upgrading.

Google offers IBM AS/400 apps new home in its cloud

Search giant follows Microsoft in offering route to legacy workload modernization via new Power Systems service in Google Cloud Platform.

Technology and trust run in parallel at NZ Police

Deputy chief executive Mark Evans and CIO Rob Cochrane discuss how the NZ Police is working together – and differently – as ICT becomes a critical component of policing

IBM quantum computing network adds new Fortune 100 explorers

More businesses are experimenting with quantum computing via IBMu2019s Q Network, including Delta, Anthem, Goldman Sachs and Wells Fargo.

Carmen Casagranda joins Chubb Life as global CIO

Tower Insurance works with EIS Group to accelerate digital business transformation

u201cWe are creating a unique and empowering self-service experience that challenges current industry norms,u201d says Tower CEO Richard Harding.

AWS re:Invent: Intelligent services, closer clouds

Quantum computing is still way out there, but Amazon Web Services is bringing other computing tasks much closer to home.

Dreamforce 2019: Salesforce gives CRM ‘single source of truth’

At its annual customer conference, Salesforce.com introduced Customer 360 Truth and a curiously British-sounding Einstein that your customers can now access.

The big picture from Tableau Conference 2019

More AI, more preparation, more cloud integration were the key takeaways from the analytics platform makeru2019s annual event.

Microsoft shows off hybrid cloud management and cloud analytics tools at Ignite

Enterprises will soon have access to Azure Arc and Azure Synapse Analytics, two new services that bolster Microsoftu2019s cloud offerings.