news AWS offers glimpse of what CIOs can do with Amazon Q Business The generative AI assistant for the enterprise, in conjunction with a range of AWS services, offers enterprises a range of task automation and customization possibilities, as evidenced by customers Zoom, HS Brands, and others. By Paula Rooney May 12, 2025 8 mins Amazon Web Services Digital Transformation Generative AI news Epicor expands AI offerings, launches new green initiative Carbon Tracker may not fly in the US under Trump, but analyst calls it a ‘welcome step’ from a sustainability tracking perspective. By Paul Barker May 8, 2025 4 mins Artificial Intelligence Enterprise Applications news SAS supercharges Viya platform with AI agents, copilots, and synthetic data tools With upgrades targeting developers and non-experts alike, SAS aims to democratize AI through usability and built-in governance. By Lynn Greiner May 8, 2025 1 min Artificial Intelligence news IBM aims to set industry standard for enterprise AI with ITBench SaaS launch Now open to the public, IBM’s IT automation benchmarking platform brings transparency, domain-specific metrics, and collaboration through the AI Alliance. By Gyana Swain May 8, 2025 5 mins Artificial Intelligence Enterprise Applications news ServiceNow unveils AI workflow automation partner ecosystem, autonomous IT capabilities At Knowledge 2025, ServiceNow debuted its Workflow Data Network ecosystem of partners to support workflow automation with AI. It also introduced a slate of new agents to assist autonomous IT. By Thor Olavsrud May 7, 2025 3 mins Artificial Intelligence ICT Partners ServiceNow news AI’s big payoff hinges on fixing fragmented data: Study AI won’t deliver until CIOs fix the data stack, as half of the CEOs in an IBM study admit the AI rush has left their tech stacks fragmented. By Mastufa Ahmed May 7, 2025 4 mins Artificial Intelligence news analysis ServiceNow puts Salesforce in the crosshairs with expanded CRM tools The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to sales — and it plans to use its workflow prowess and AI capabilities to get there. By Grant Gross May 7, 2025 6 mins CRM Systems Salesforce.com Technology Industry news ServiceNow reimagines platform for agentic AI At its Knowledge 2025 conference in Las Vegas, the information technology service management (ITSM) company debuted the AI Control Tower to manage, monitor, and optimize AI assets, and declared its AI Agent Fabric as the “communication backbone By Thor Olavsrud May 6, 2025 4 mins Events ICT Partners Nvidia news analysis IT leaders on DOGE’s bold COBOL ambitions: Pure folly Seeking to replace millions of lines of COBOL at the SSA, the US Department of Government Efficiency should consider the adage, ‘If it ain’t broke, don’t fix it,’ experts say. By Grant Gross May 6, 2025 6 mins Digital Transformation Government IT Mainframes news Salesforce wants your AI agents to achieve ‘enterprise general intelligence’ Salesforce AI Research has unveiled a slate of new benchmarks, guardrails, and models to help customers develop agentic AI optimized for business applications. By Thor Olavsrud May 1, 2025 9 mins Generative AI Salesforce.com news analysis Trump moves to retain export limits on GPUs, with US AI dominance as the goal CIOs at organizations expanding their AI efforts won’t see any short-term benefits, but US AI dominance over China may bring innovation advantages over the long run. By Grant Gross May 1, 2025 6 mins Computer Components Government Laws and Regulations news Microsoft sees AI agents shaking up org charts, eliminating traditional functions As companies increasingly automate work processes using agents, traditional functions such as finance, marketing, and engineering may fall away, giving rise to an ‘agent boss’ era of delegation and orchestration of myriad bots. By 김유성 Apr 28, 2025 4 mins Artificial Intelligence Generative AI Vendors and Providers news SAP NetWeaver customers urged to deploy patch for critical zero-day vulnerability The unrestricted file upload flaw is likely being exploited by an initial access broker to deploy JSP web shells that grant full access to servers and allow installing additional malware payloads. By Lucian Constantin Apr 25, 2025 1 min Application Security SAP Zero-Day Vulnerabilities news IBM claims $3.5 billion productivity boost through AI agent use IBM is taking a ‘Client Zero’ approach to its AI agent business proposition, having rolled out its strategy to 270,000 employees around the world. IBM Korea CTO Lee Ji-eun shed light on the results. By 김유성 Apr 24, 2025 3 mins Artificial Intelligence Generative AI IBM news Has Oracle knocked SAP off the ERP throne? A new study estimates that Oracle became the leading provider of ERP applications in 2024, stealing a position that SAP had held since the early 1980s. By Manfred Bremmer Apr 23, 2025 2 mins ERP Systems Oracle SAP news Nvidia says NeMo microservices now generally available The modular platform for building and customizing gen AI models and AI agents is the foundation for the tech company’s data flywheel. By Thor Olavsrud Apr 23, 2025 4 mins Cloud-Native ICT Partners Nvidia news SAP defies the economic downturn Despite all the economic turbulence, SAP made a solid start to the new year: Sales and profit are up significantly compared to the same quarter last year. By Martin Bayer Apr 23, 2025 3 mins ERP Systems Enterprise Applications SAP news When AI writes the laws: UAE’s bold move forces a rethink on compliance and human touch The UAE’s bold AI lawmaking experiment shows us what’s at stake when speed, scale, and ethics collide. By Mastufa Ahmed Apr 22, 2025 5 mins Artificial Intelligence Compliance news analysis CIOs could improve sustainability with data center purchasing decisions — but don’t Data center customers and operators worry about their environmental impact, but few let the problem influence procurement practices. CIOs should step up before signing deals. By Grant Gross Apr 22, 2025 5 mins Budgeting IT Strategy Sustainable IT news CIOs highlight negotiation opportunities as AWS and Google lower cloud costs With Google and AWS lowering costs on key services, CIOs advise locking in savings if contracts stay flexible and aligned with business needs. By Andrea Benito Apr 21, 2025 4 mins Cloud Computing Industry news Google’s AI innovations at Cloud Next 2025: What CIOs need to know The announcements made at Google Cloud Next 2025 were designed to help CIOs adopt and scale agents while reducing integration complexity and costs. By Anirban Ghoshal Apr 15, 2025 5 mins Events Generative AI news analysis IT compensation satisfaction at an all-time low The answer might not be in paying more money as much as rethinking IT roles to make tech talent happier. By Evan Schuman Apr 14, 2025 4 mins Careers IT Jobs Salaries news SAP customers on Business Suite: New strategy, same old concerns Once again, SAP customers must grapple with a new SAP strategy. Their demands for ‘Business Unleashed’ are familiar: more clarity and consistency, better integration, accessibility for all. By Martin Bayer Apr 10, 2025 5 mins ERP Systems Enterprise Applications SAP news analysis IT job postings lowest in over a decade Are IT pros experiencing a significant drop in demand? Industry observers see a nuanced story of new pressures, risk aversion in both supply and demand, and roles that used to be in IT shifting to lines of business. By Evan Schuman Apr 8, 2025 5 mins Careers Hiring IT Jobs news CIOs brace for tariff impacts on tech industry and their businesses Escalating tariffs will cut significantly into IT expenditures, while increasing tech prices and market pressures on CIOs’ businesses, leading to shifts in IT and staffing strategies. By Paula Rooney Apr 7, 2025 5 mins Budgeting IT Strategy Technology Industry news analysis CEOs believe AI can develop better business plans than board members Some AI experts aren’t as confident as CEOs about the technology’s ability to provide strategic insights into their businesses, but others say it’s getting there. By Grant Gross Apr 7, 2025 6 mins Artificial Intelligence Business IT Alignment IT Leadership news ServiceNow to acquire Logik.ai to boost CRM portfolio Logik.ai’s CPQ technology will expand ServiceNow’s CRM portfolio and complement its service management solutions. By Denise Dubie Apr 4, 2025 1 min CRM Systems Mergers and Acquisitions ServiceNow news Anthropic’s and OpenAI’s new AI education initiatives offer hope for enterprise knowledge retention Learning-centered AI design could solve the growing “digital amnesia” problem in workplace. By Gyana Swain Apr 4, 2025 5 mins Artificial Intelligence IT Skills and Training news Siemens grows its digital twin strategy into life sciences market With its acquisition of Dotmatics, a developer of software for managing data in life sciences research, Siemens hopes to help cut drug development costs. By Anirban Ghoshal Apr 3, 2025 3 mins Artificial Intelligence Data Management Markets news European cloud group invests in “Trump-proof cloud services” CISPE's cloud investment is intended to give businesses a Euro choice that is "immune to disruption, access and potential removal by foreign actors.” By Evan Schuman Apr 2, 2025 1 min Cloud Computing news Siemens and Accenture launch joint business group to transform manufacturing The newly founded Accenture Siemens Business Group will develop software-defined products and processes for engineering and manufacturing firms, including an emphasis on agentic AI. By Jürgen Hill Apr 1, 2025 4 mins Digital Transformation IT Consulting Services Manufacturing Industry news SAP adoption surges in Europe as enterprises embrace cloud About 40% of companies in the DACH region are increasing their overall IT budgets, while SAP-specific investments are on the rise for 47% of enterprises, according to a German SAP user group. By Gyana Swain Mar 26, 2025 4 mins Enterprise Applications SAP news analysis 88% of AI pilots fail to reach production — but that’s not all on IT Unclear objectives, insufficient data readiness, and a lack of in-house expertise are sinking many AI proofs of concept. So too are zealous POC greenlighting and misguided pressure from the top. By Evan Schuman Mar 25, 2025 4 mins Business IT Alignment IT Strategy Innovation news CIO Events 2025 US CIO 100 winners: Celebrating IT innovation and leadership The CIO 100 celebrates 100 IT organizations for driving digital business growth through technology innovation. Honorees will be recognized at the annual CIO 100 Symposium & Awards Ceremony in August. By CIO US Events Mar 24, 2025 4 mins CIO 100 Events Innovation news analysis SAP customers struggle with S/4HANA migration According to a recent Horváth study, more than 60% of companies experience deviations in budget, schedule, and result quality during S/4HANA migration. By Manfred Bremmer Mar 24, 2025 4 mins ERP Systems SAP news SAP CEO Christian Klein predicts manual data entry will disappear from SAP by 2027 Celebrating the software giant’s 30th anniversary in Korea, Klein announced plans to extend SAP’s AI assistant to the Korean market with bold pronouncements about user productivity. By 이지현 Mar 20, 2025 3 mins ERP Systems Generative AI SAP news analysis China banks on open source in AI cold war with US Beijing is stepping up the pace of AI development by betting on open-source code. By Daniel Olszewski Mar 20, 2025 3 mins Artificial Intelligence news Oracle’s AI Agent Studio is free for Fusion Cloud customers The offering is expected to automate business processes, reducing manual effort and improving efficiency without heavy development overhead. By Anirban Ghoshal Mar 20, 2025 7 mins Enterprise Applications Generative AI Oracle news SAP introduces Joule for Developers The AI coding assistant is trained in coding for SAP but is meant to be a helper, not to replace developers. By Lynn Greiner Mar 19, 2025 1 min Engineer SAP news Deloitte unveils agentic AI platform Zora AI, Deloitte’s new agentic AI platform, offers a portfolio of digital agents for a wide range of departments across the enterprise. By Thor Olavsrud Mar 18, 2025 3 mins Artificial Intelligence Deloitte ICT Partners news Nvidia’s ‘hard pivot’ to AI reasoning bolsters Llama models for agentic AI The company’s new Llama Nemotron family of reasoning models aim to help developers and enterprises build agentic AI platforms. By Thor Olavsrud Mar 18, 2025 4 mins Generative AI Technology Industry news Adobe makes agentic AI push with Agent Orchestrator, purpose-built agents Adobe seeks to make Adobe Experience Platform the foundation of a new wave of AI agents for marketers and creatives. By Thor Olavsrud Mar 18, 2025 3 mins Adobe Systems Artificial Intelligence Data Management news analysis 53% of IT leaders see AI replacing headcount — others question that approach AI should be used to assist workers and allow them to work on more creative and complex tasks, instead of leading to unemployment, some IT experts say. By Grant Gross Mar 18, 2025 6 mins Artificial Intelligence Careers IT Jobs news analysis Celonis sues SAP for anti-competitive data access practices The German startup Celonis has accused the software giant of abusing its market power to hinder competition — in particular, to give its own processing mining solution preferential treatment over third-party offerings. By Martin Bayer Mar 17, 2025 6 mins ERP Systems Process Improvement SAP news analysis Intel under Tan: What enterprise IT buyers need to know The chip giant must try to maintain x86 dominance while adapting to AI-driven computing and emerging architectures. By Prasanth Aby Thomas Mar 14, 2025 1 min Intel news Microsoft is set to hike its Power BI prices — will buyers jump ship or just take the hit? The increases are set to take effect April 1, and seem to be a strategic push by Microsoft to get customers to move to its other platforms. By Taryn Plumb Mar 13, 2025 5 mins Business Intelligence Microsoft Software Licensing news SAP patches severe vulnerabilities in NetWeaver and Commerce apps The enterprise software vendor bundled 25 security patches into its March update, addressing flaws that impact middleware, interfaces, custom apps, and more. By John Leyden Mar 13, 2025 1 min Enterprise Applications SAP Vulnerabilities news ServiceNow’s Yokohama platform release focuses on agentic AI New AI-powered self-service sales portals could take ServiceNow deep into Salesforce territory. By Lynn Greiner Mar 12, 2025 5 mins Artificial Intelligence Enterprise Applications ServiceNow news ServiceNow to acquire Moveworks to strengthen agentic AI and enterprise search The deal strengthens ServiceNow’s challenge to Salesforce, but success depends on smooth integration and maximizing Moveworks’ capabilities. By Prasanth Aby Thomas Mar 11, 2025 4 mins Enterprise Applications ServiceNow news analysis IT frustration costs companies more than $100 million a year — with shadow IT the only user solution Employees are losing more than a month of work each year to digital workflow inefficiencies and are downloading hundreds of unauthorized apps to get their jobs done, study says. By Grant Gross Mar 10, 2025 6 mins Enterprise Applications IT Strategy 12345678910…297 Show me moreLatestArticlesPodcastsVideos news Dreamforce 2024: Latest news and insights By Dan Muse and CIO staffOct 22, 20257 mins Salesforce.comVendors and Providers brandpost Sponsored by Illumio Zero Trust founder on containment: A better way to stop ransomware and shadow IT By Paul DesmondOct 22, 20254 mins Access ControlIdentity and Access ManagementZero Trust brandpost Sponsored by Illumio How using Zero Trust and security graphs helps address compliance mandates By Paul DesmondOct 22, 20254 mins Access ControlIdentity and Access ManagementZero Trust podcast Hyland CTO Tim McIntire on AI-powered content intelligence Oct 15, 202520 mins CIO Leadership Live podcast Why hackers are now targeting VPNs and routers | What IT Leaders Want, Ep. 12 Oct 7, 202540 mins Cloud SecurityNetwork SecuritySecurity podcast Sponsored by Colt Technology Services Episode 2: Unlocking the Value By Kathleen HallOct 6, 202513 mins Generative AI video How Vertesia’s AI Assistant puts enterprise agents safely into every employee’s hands Oct 22, 202516 mins Artificial IntelligenceEnterpriseGenerative AI video Accelerating enterprise-grade AI development with Vellum's Workflow SDK Oct 15, 20259 mins Artificial IntelligenceChatbotsNo Code and Low Code video Hyland CTO Tim McIntire on AI-powered content intelligence Oct 15, 202520 mins CIO Leadership Live
