News

Acumatica goes all-in on AI with hundreds of enhancements to its ERP platform

The ERP company is releasing its new UI and rolling out more than 350 enhancements based on input from its community of 26,000 developers.

Accenture-Nvidia deal: A first peek into the new world of gen AI-centric strategies

Wednesday’s Accenture announcement only makes sense in the context of how enterprise IT can function in a universe that is being wholly rewritten by generative AI business rules.

Accenture forms new Nvidia business group focused on agentic AI adoption

Partnering with Nvidia, Accenture’s new business group, built on the Accenture AI Refinery platform, aims to help clients jump-start their agentic AI journeys while a network of engineering hubs in Europe, Asia, and North America will support t

US port strike has CIOs prepping for supply chain implications

Seasoned by recent supply chain challenges, IT leaders are better positioned to help their organizations navigate the potential protracted work stoppage by dock workers across the Eastern US seaboard.

EU taps AI experts to develop compliance framework for AI regulations

Four working groups, each focusing on different aspects of AI governance, will draft the EU AI Act’s “code of practice.”

74% of workers suggest employers to blame for their AI skills gap

Employees who see AI as their greatest skill deficiency are confident they can learn the technology if only their organizations gave them adequate upskilling support.

The CIO100 Awards offer more than just a trophy—they reflect your organization’s drive for excellence. Nominations open October 1, 2024

Microsoft joins SAP, Oracle in setting sunset date for legacy ERP support

The end of the road approaches for Dynamics GP as Microsoft pushes users towards its cloud offerings and the lure of AI. Analysts agree it’s time to make the switch.

Cloudflare wants to help you to get paid for the use of your data in AI training

Even as some prominent AI company leaders say publishers “overestimate” the value of their data, Cloudflare is creating a new marketplace where AI companies pay up to train with copyrighted data.

DoJ gets tough on evaluation of corporate compliance

CIOs now must ensure their AI complies with the law and received adequate human supervision … or else.

Google EU complaint: Microsoft is punishing enterprises that use rivals to Azure

‘Even for customers who opt to pay the 400% markup, Microsoft refuses to provide critical upgrades and security updates,' said the complaint.

Bain warns: Prepare for AI chip shortage

Despite this ominous prediction, analysts say there are steps CIOs can take to prevent AI plans from being derailed.

US Labor Department suggests new guidelines to ensure inclusiveness in AI-supported hiring process

The framework may cause short-term stress, but ultimately long-term benefits for IT decision-makers as they ensure their use of the technology does not introduce bias against people with disabilities.

SAP faces probe in the US over alleged price fixing in government contracts

DOJ lawyers have been investigating SAP since 2022 to determine if the company illegally colluded with Carahsoft to set prices for SAP technology used by the US government.

German firms shed light on CrowdStrike disaster’s fallout

One in 10 German companies surveyed are looking to switch IT security vendors, having endured on average 10 hours of business disruption, and two to three days until full recovery.

ServiceNow certificate error disrupts operations for hundreds of organizations

The expired MID Server Root G2 SSL certificate caused connectivity failures across multiple services, including Orchestration, Discovery, and AI-powered functions such as Virtual Agent.

5 key takeaways from Dreamforce 2024

Salesforce’s flagship event included the debut of Agentforce, as well as additions to Data Cloud and AI everywhere.

EU rules stifle AI innovation, claims Meta letter

The letter signed by 49 companies and researchers argues that EU rules are damaging AI development — but is this really all about Meta’s battle to promote its Llama large language model?

Deepfakes break through as business threat

Deepfakes targeting financial data are no longer hypothetical, with many executives saying their companies have been targeted with deepfake scams in the past year.

Alation and Salesforce partner on data governance for Data Cloud

The integration will help customers develop and manage trusted data assets and feed their AI agents, says Alation.

AI could be taken over by a few multinationals, warns UN

The United Nations’ new advisory body has issued seven recommendations for the governance of AI technology.

Oracle CloudWorld 2024: 10 key takeaways from the big annual event

The cloud services provider’s announcements this year focused on providing developers and enterprises with new ways to take advantage of generative AI in their operations.

Will Workday’s new AI agents set it apart from competitors?

At its flagship event this week, the company rolled out its next-gen platform, Illuminate, as well as four new AI agents and a Workday Assistant, as part of a 'robust three year AI roadmap.'

It’s time for CIOs to think about post-quantum cryptography

Quantum is key among six critical trends that Info-Tech’s new Tech Trends report predicts will shape the future of IT in 2025.

Amazon to cut down on managers to strengthen culture

‘To further strengthen our culture and teams,’ Amazon CEO Andy Jassy announced new organizational measures in a letter, including a shift away from manager-heavy bureaucracy.

Certinia showcases Customer Success Cloud at Dreamforce

Certinia is also building an autonomous agent for customer success on Salesforce’s new AgentForce platform.

New Data Cloud features to boost Salesforce’s AI agents

The key updates include support for unstructured data in audio and video format, 50 new connectors, and a low latency pipeline to help AI agents respond faster.

Digital portfolio spells trouble for new European Commission

European Commissioner Thierry Breton, architect of the EU’s digital policy, is throwing in the towel and accusing Commission President Ursula von der Leyen of questionable governance.

Salesforce unveils Agentforce to help create autonomous AI bots

The CRM giant’s new low-code suite enables enterprises to build AI agents that can reason for themselves when completing sales, service, marketing, and commerce tasks.

Zoho adds AI and ML capabilities in Zoho Analytics 6.0

The new version offers a custom ML model-building studio, OpenAI integration, and more data connectors.

Uber embraces the cloud with customized CPUs

The ridesharing and delivery giant has turned to Oracle and Ampere Computing to meet its specialized cloud needs at 15 million predictions per second.

Oracle updates Fusion Cloud CX with CDP, B2B buying features

Some of the new CDP features include an account profile explorer, buying group and opportunity scoring, industry onboarding accelerators, and native Oracle Analytics cloud integration.

Oracle Fusion Cloud HCM gets AI-powered Dynamic Skills feature

The Dynamics Skills feature in Cloud HCM is designed to help enterprises keep a tab on their current and future skills requirement.

Oracle updates Fusion Cloud SCM with AI-based features

The SCM suite has also been updated with an RFID-powered inventory management application to aid healthcare firms.

Oracle launches a new sustainability app for Fusion Cloud EPM

Oracle Fusion Cloud Sustainability would integrate data from Fusion Cloud ERP and Oracle SCM to enable analysis and reporting within Oracle Fusion Cloud EPM and Oracle Fusion Data Intelligence.

Oracle NetSuite weaves new AI capabilities across its product line

The company continues to infuse AI into its ERP suite, while adding other updated capabilities and resources and a new procurement solution.

ServiceNow ‘Xanadu’ brings AI agents to Now Platform

The latest release of ServiceNow’s flagship offering features ServiceNow AI Agents for customer service management and ITSM in a bid to inject intelligence into enterprise workflows.

Microsoft makes quantum breakthrough, plans commercial offering

Microsoft and Atom Computing aim to capitalize on a qubit-virtualization system that Microsoft and Quantinuum say has broken a logical-qubit creation record.

Oracle Fusion Data Intelligence gets Gen AI-powered developer assistant

Other features include new intelligent applications baked into Oracle Fusion Cloud SCM and Fusion Cloud HCM.

US targets advanced AI and cloud firms with new reporting proposal

This, along with other AI regulations, sparks worries for enterprises about escalating compliance costs and curbing innovation.

Oracle inks deal with AWS to offer database services

The partnership follows similar deals with Microsoft and Google over the past 12 months.

New quantum computing controls seek to advance efforts by the US and its allies and slow adversaries’ production

The DOC has released an interim final rule that will license export controls for a 38-plus member coalition of ‘like minded countries,’ seemingly attempting to thwart advances by China, Russia and others.

Salesforce to acquire data protection specialist Own Company for $1.9 billion

The CRM company said Own’s data protection and data management solutions will help it enhance availability, security, and compliance of customer data across its platform.

CSO Conference & Awards: A Golden Opportunity

Australia pushes for AI rules, focusing on oversight and accountability

The government has launched a month-long consultation to assess if the proposed measures should become mandatory in high-risk areas.

Ilya Sutskever’s Safe Superintelligence Inc. lands $1B investment

OpenAI co-founder’s new company plans to use the funding to acquire computing power and to hire top talent.

SAP CTO to step down after ‘inappropriate behavior’

Juergen Mueller is leaving SAP’s executive board, saying his behavior at a company event was incompatible with company values.

Salesforce mulls consumption pricing for AI agents

Investors expect AI agent productivity gains to reduce demand for Salesforce license seats. CEO Marc Benioff says a per-conversation pricing model is a likely solution.

Mastercard takes on UPI with new biometric payment passkey in India

The new service will debut in a pilot test with some of India’s largest payment processors.

Google’s Gemini gets new Gems assistants, Imagen 3

Gems, previewed at Google I/O this year, is currently available for Gemini Advanced, Business, and Enterprise users.