News

At Klarna, AI is helping reduce payroll in a big way

Analyst pans the move, saying, “there is a lot of backlash against companies making cuts like this.”

Aug 28, 2024 4 mins

IBM Z mainframes get AI boost with new Telum II processor, Spyre accelerator

At the Hot Chips 2024 conference, IBM announced its Telum II processor and previewed its Spyre accelerator for AI and other high-performance Big Iron workloads.

By michael_cooney

Aug 28, 2024 1 min

Mainframes

Cognizant sues Infosys for misusing shared information

Lawsuit highlights the dicey nature of sharing sensitive information with competitors. Infosys is accused of using protected information to create a competitive product.

By Evan Schuman

Aug 27, 2024 5 mins

Infosys Intellectual Property Legal

NVIDIA launches ‘easy button’ for creating gen AI workflows

NVIDIA NIM Agent Blueprints provides enterprises pretrained, customizable AI workflows for common use cases, which the company intends to expand monthly.

By Thor Olavsrud

Aug 27, 2024 5 mins

Generative AI Technology Industry

Chinese firms bypass US export restrictions on AI chips using AWS cloud

Chinese firms are using a loophole in the US restrictions to access the banned AI chips and AI models through cloud services as this does not violate US regulations.

By Gyana Swain

Aug 23, 2024 4 mins

Artificial Intelligence Technology Industry

Salesforce unveils autonomous agents for sales teams

Two new AI agents, Einstein Sales Development Rep (SDR) Agent and Einstein Sales Coach Agent, push beyond the copilot to augment sales operations, autonomously executing key tasks.

By Thor Olavsrud

Aug 22, 2024 4 mins

CRM Systems Salesforce.com Technology Industry

Federal judge strikes down FTC’s ban on non-compete agreements

The judge ruled that the FTC lacked the authority to make such a ban. That authority must come from Congress, she ruled.

By Evan Schuman

Aug 21, 2024 4 mins

Employee Protection Hiring Legal

GM software layoffs could signal a shift in digital transformation strategy

What might seem a pullback more likely just signals investment focused on outsourcing as opposed to payrolled workers.

By Evan Schuman

Aug 20, 2024 5 mins

Digital Transformation Human Resources Software Development

UK proposes giving digital workers the ‘right to switch off’

Organizations increasingly watch employees to monitor productivity. New rules in the UK could turn that idea on its head.

By John E. Dunn

Aug 20, 2024 4 mins

Employee Protection IT Governance

AMD buys server maker ZT Systems as AI battle intensifies

This could enhance AMD’s ability to develop high-performance systems, bolstering its competitiveness against Nvidia.

By Prasanth Aby Thomas

Aug 20, 2024 1 min

Data Center Technology Industry

74% of IT pros see AI making their skills obsolete

The IT industry is headed toward a sea change on skillsets as AI adoption becomes more commonplace, according to a Pluralsight survey of executives and IT workers.

By Sarah White

Aug 19, 2024 3 mins

Artificial Intelligence Generative AI IT Skills and Training

Thousands of NetSuite stores leak sensitive data due to access control misconfiguration

Customers of Oracle subsidiary NetSuite’s ERP offering may be unaware that their custom record types grant unauthenticated access to sensitive data readily consumable via NetSuite’s APIs.

By Lucian Constantin

Aug 15, 2024 1 min

Access Control Data and Information Security ERP Systems

SAP partners up to make AI more practical

Many companies find it difficult to incorporate AI into their business processes. To change this, SAP wants to work more closely with the appliedAI initiative.

By Martin Bayer

Aug 15, 2024 5 mins

ERP Systems SAP Technology Industry

Hyperscalers place big bets on AI as cloud spending rolls on

Global spending on cloud infrastructure grew 19% YoY to $78.2 billion in 2Q24, according to Canalys, with AWS, Microsoft, and Google seeking greater market share through AI.

By Irene Iglesias Álvarez

Aug 14, 2024 3 mins

Artificial Intelligence Cloud Computing

SAP patches critical bugs allowing full system compromise

Both the vulnerabilities score above 9 on CVSS and can allow access to sensitive data if not patched immediately.

By Shweta Sharma

Aug 14, 2024 1 min

Enterprise Applications Vulnerabilities

UK antitrust regulator puts Synopsys’ $35B acquisition of Ansys under the microscope

The deal could lead to one company dominating the entire chip design industry, making it harder for competitors without similar capabilities to compete.

By Gyana Swain

Aug 13, 2024 4 mins

Mergers and Acquisitions Technology Industry

92% of IT jobs will be transformed by AI

The biggest change will be experienced by mid- and low-level positions, as manual tasks become less relevant or easily replaceable by this technology.

By Francisca Domínguez Zubicoa

Aug 12, 2024 4 mins

Artificial Intelligence IT Jobs IT Skills and Training

More brain drain from OpenAI to Anthropic as the co-founder makes the move

Although talent and experience in management are important, momentum — or at least perceived momentum — means much more.

By Evan Schuman

Aug 6, 2024 5 mins

Generative AI Technology Industry

Salesforce to acquire PoS startup PredictSpring to augment Commerce Cloud

The startup is already an existing Salesforce ecosystem partner, integrated with Commerce Cloud and Service Cloud.

By Anirban Ghoshal

Aug 2, 2024 3 mins

CRM Systems Salesforce.com

CrowdStrike failure: the beginning of the end of software without guarantees?

CrowdStrike’s crash-inducing security software update raises concerns about suppliers’ responsibility to offer quality guarantees for their products.

By Francisca Domínguez Zubicoa

Aug 1, 2024 1 min

Security Software

Atos slides deeper into the red

Less revenue, more debt: the half-year balance sheet for Atos does not look good as the IT services firm fine-tunes its restructuring.

By Peter Sayer and Martin Bayer

Aug 1, 2024 3 mins

Managed IT Services Outsourcing

Delta Airlines to ‘rethink Microsoft’ in wake of CrowdStrike outage

Discussing the airline’s $500 million lawsuit against Microsoft and CrowdStrike, Delta CEO Ed Bastian framed the incident as a violation of ‘priority access to the Delta ecosystem,’ saying Delta would rethink its reliance on ‘

By CIO staff and Francisca Domínguez Zubicoa

Aug 1, 2024 4 mins

Microsoft Technology Industry

EU AI Act: Sensible guardrail or innovation killer?

The impact of the European Union’s AI Act, which entered force on Aug. 1, will depend heavily on its implementation; many questions remain to be unanswered.

By Martin Bayer

Aug 1, 2024 6 mins

Artificial Intelligence Generative AI Laws and Regulations

Infosys’ $4B tax dispute could have larger ramifications for global outsourcing

If upheld, the tax demand could impact the profitability and financial planning for IT services companies with operations in India, eventually impacting the cost of IT services globally.

By Gyana Swain

Aug 1, 2024 5 mins

Outsourcing Technology Industry

SAP is restructuring its Executive Board

Head of sales Scott Russell and head of marketing Julia White are unexpectedly leaving SAP; White will not be replaced.

By Martin Bayer

Jul 30, 2024 4 mins

Enterprise Applications SAP Technology Industry

Counting the cost of CrowdStrike: the bug that bit billions

Cyber insurance coverage is set to cover only a fraction of the losses, leaving affected businesses to grapple with substantial uncovered expenses.

By Shweta Sharma

Jul 26, 2024 4 mins

Business Continuity Disaster Recovery Endpoint Protection

Why are Salesforce and Workday building an AI employee service agent together?

The companies’ new employee service agent architecture has potential to drive further synergies in the areas of finance, workforce planning, and sales enablement, analysts say.

By Anirban Ghoshal

Jul 26, 2024 5 mins

Enterprise Applications Generative AI

ServiceNow embroiled in DOJ probe of government contract award

The probe also involves what ServiceNow said was the improper hiring of the Army CIO to serve as ServiceNow’s global head of public sector. That executive, Raj Iyer, told CIO “I resigned because I didn’t want to be associated with t

By Evan Schuman

Jul 25, 2024 6 mins

Government IT Hiring Technology Industry

Alphabet quarterly cloud revenues surpass $10B for first time

GCP hits quarterly milestone, firm’s total revenues reach $85B, stock sheds 5.08%.

By Paul Barker

Jul 24, 2024 4 mins

Google Google Cloud Platform

OpenAI touts new approach to AI safety after troubling executive transfer

The AI giant on Wednesday announced an AI development method to address model safety after the controversial reassignment of safety executive Aleksander Madry.

By Evan Schuman

Jul 24, 2024 5 mins

Artificial Intelligence Generative AI Software Development

SAP restructuring to impact more jobs than expected

The restructuring at SAP affects almost a tenth of its workforce. The company estimates the cost of the internal restructuring at around €3 billion.

By Martin Bayer

Jul 24, 2024 2 mins

ERP Systems SAP Technology Industry

CrowdStrike blames testing shortcomings for Windows meltdown

Customers will be given more control over when and where content is downloaded to reduce the risk of similar incidents in future.

By John Leyden

Jul 24, 2024 1 min

Endpoint Protection Incident Response Security

SAP Q2 results reveal large orgs now firmly on the path to AI

It “had a direct impact on our bookings,” company CEO says during second quarter earnings call.

By Paul Barker

Jul 23, 2024 5 mins

Artificial Intelligence Enterprise Applications SAP

Oracle’s $115 million privacy settlement could change industry data collection methods

In addition to the payment, Oracle has agreed to stop tracking users in various ways. Privacy advocates applauded the settlement.

By Evan Schuman

Jul 23, 2024 4 mins

Legal Oracle Privacy

Proposed labor laws spark concerns in Bangalore, India’s tech hub

The move to significantly increase working hours and limit jobs to locals has raised concerns for global companies with significant tech operations in the city.

By Prasanth Aby Thomas

Jul 23, 2024 5 mins

Outsourcing

Microsoft not out of EU anti-trust woods despite deals with OVHcloud, CISPE

Company still remains under the microscope in Spain as a startup association presses ahead with its complaint.

By Paul Barker

Jul 22, 2024 5 mins

Cloud Computing Legal Microsoft

CrowdStrike incident has CIOs rethinking their cloud strategies

CIOs are looking at ways to avoid single points of failure and are re-evaluating their cloud strategies to prevent any 'blue screen of death' incidents.

By Gyana Swain

Jul 22, 2024 7 mins

Business Continuity Cloud Computing

CrowdStrike CEO apologizes for crashing IT systems around the world, details fix

Attempts to mitigate a novel Windows threat caused systems running CrowdStrike’s Falcon sensor to crash.

By Peter Sayer

Jul 20, 2024 1 min

Security

Blue screen of death strikes crowd of CrowdStrike servers

A bad software update from security software vendor CrowdStrike has paralyzed Windows machines around the world.

By Peter Sayer

Jul 19, 2024 1 min

Security

SAP offers AI to all Rise customers — in unknown, varying amounts

Joule AI is now available to all Rise with SAP customers, but customers not using SAP Cloud solutions remain out of luck.

By Lynn Greiner

Jul 19, 2024 5 mins

ERP Systems Generative AI SAP

SAP security holes raise questions about the rush to AI

Cloud security firm Wiz has published a detailed report about SAP security holes, now patched, that raises alarming questions about the secondary role AI efforts are having on cybersecurity defenses.

By Evan Schuman

Jul 18, 2024 1 min

Artificial Intelligence Cloud Security SAP

New UK government downplays AI regulation in program for the next year

For now, the new government will focus only on regulating development of the largest and most powerful models used for generative AI.

By John E. Dunn

Jul 18, 2024 1 min

Generative AI Government Laws and Regulations

Fujitsu partners with Cohere to build LLMs for Japanese enterprises

Once developed, the new LLMs will be integrated into Fujitsu’s Kozuchi AI services, specifically designed for private cloud environments.

By Gyana Swain

Jul 17, 2024 5 mins

Artificial Intelligence Technology Industry

Kim Basile named new CIO of Kyndryl

The company’s VP of IT Strategy and Transformation will replace Michael Bradshaw, with a goal of further developing Kyndryl’s tech foundation and driving continuous improvement.

By Francisca Domínguez Zubicoa

Jul 17, 2024 2 mins

Managed IT Services Technology Industry

Atos locks in $1.8 billion to fund restructuring plan

Deal reached between IT services firm, banks and group of bondholders still needs to be approved by France’s top commercial court.

By Paul Barker

Jul 16, 2024 4 mins

IT Consulting Services Managed IT Services

Patagonia lawsuit raises thorny GenAI data issues

The easy advice for CIOs is to disclose precisely what information is being collected and how it is being used. The problem: with GenAI, it’s sometimes not clear.

By Evan Schuman

Jul 16, 2024 6 mins

Artificial Intelligence Legal Privacy

China leads world in genAI use — US in genAI maturity

As the two nations fight to be leaders in the emerging technology, IT decision-makers are struggling to find out how AI fits into their business strategy, according to a recent report.

By Elizabeth Montalbano

Jul 16, 2024 5 mins

Generative AI IT Strategy

IFS acquires EmpowerMX to bolster its aviation sector offering

IFS will offer its AI capabilities to users of EmpowerMX’s aircraft maintenance, repair, and operations (MRO) management software.

By Anirban Ghoshal

Jul 12, 2024 3 mins

ERP Systems Enterprise Applications Mergers and Acquisitions

US lawmakers raise a red flag over Microsoft’s $1.5B investment in G42

The lawmakers want an assessment before the investment moves to the second phase, which involves the transfer of export-restricted semiconductor chips and model weights.

By Gyana Swain

Jul 12, 2024 1 min

Artificial Intelligence Data Center